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![PDF] Incident and Problem Management using a Semantic Wiki-enabled ITSM Platform | Semantic Scholar](https://d3i71xaburhd42.cloudfront.net/4fc25501405c498e7b746514b53cf777d8aa7330/5-Figure1-1.png "PDF] Incident and Problem Management using a Semantic Wiki-enabled ITSM Platform | Semantic Scholar")
PDF] Incident and Problem Management using a Semantic Wiki-enabled ITSM Platform | Semantic Scholar
Amazon.com: A Semantic Wiki-based Platform for IT Service Management: 9783731503330: Kleiner, Frank: Books
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